Return Policy

Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery. Items must be in their original condition, unused, and in their original packaging.

How to Initiate a Return

To initiate a return, please contact us using the information provided on our contact page. Include your order number and reason for return. We will provide you with return instructions and a return authorization number.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method and retaining proof of shipment until your return is processed.

Refund Process

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item. You will receive an email notification when your refund has been processed.

Non-Returnable Items

Certain items may not be eligible for return, including custom orders, items that have been used or damaged, and items returned without original packaging. Please contact us if you have questions about return eligibility for specific items.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you. Please do not return damaged items without first contacting us.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Contact Us

If you have questions about our return policy or need assistance with a return, please contact us using the information provided on our contact page.